- Can I modify the shipping address of my order after it has been placed?
Yes. You can modify the shipping address of your order before we have shipped it, by contacting our customer support team at firstname.lastname@example.org and if we have shipped the order then reshipping charges of 150/-INR will have to be paid .
- How can i track my order ?
You can track your order under the order tracker available on the website. You need to enter your order id "MFH****" . Once you place an order it will be under processing until shipped from our end , tracking will be shared with you via text and mail once your order is ready to dispatched.
- What is the estimated time of my product arrival?
Order will be delivered in 2-7 business days. Please note we are not liable for any kind of in transit delays.
- I just cancelled my order. When will I receive my refund?
For all the cancelled orders , same amount of gift card will be issued only .
- Why advance payment is charged on cod ?
To avoid fake orders and cancellations at the time of delivery , we charge an advance amount of 30% .If you still cancels the order at the time of delivery, please note the advance you paid is non-refundable and non-adjustable. For cod orders please contact on whats app - +918178355601.
- What if the product i received is in damaged condition?
Please raise a request via mailing us email@example.com and please ensure to share the package opening video of the same. We will personally ensure that a brand new replacement is issued to you with no additional cost.
- What if the product i ordered doesn't fit me properly ?
Please make sure to check the size chart before ordering any product , if you still faces an issue we're happy to help you. You can easily get the size exchanged, by submitting a size exchange request on ,mail . For more please read our RETURN AND EXCHANGE POLICY.
- Why haven't i received an order confirmation text or mail ?
Hey , extremely sorry for any inconvenience caused to you. If in any case you have not received the order confirmation mail or text please inform the same to firstname.lastname@example.org with your full name , payment mode ,email id and payment screenshot. ASAP.