If you're not happy with the delivered product , you can raise a SIZE EXCHANGE & RETURN REQUEST postmarked within 2 days after the date of delivery by mailing us on teammadeforher@gmail.com .
Shipping charges for return and exchange to be borne by the customer only. We do not provide reverse pickups.
For a returned item - Customer will receive a credit voucher applicable on “ SALE” category only with a validity of two months .
For size exchange - Customer will receive a credit voucher applicable only on the same product with a validity of two months .
If you’re claiming a defective / wrong item - Package opening video is mandatory. You can email us -
teammadeforher@gmail.com . Replacement will be done without any extra cost.
* IMP- Closet essentials , Accessories , Sale items aren't elgible for any exchange / return . Please order these items carefully. For any assistance you can what's app us.
* Exchange can only be availed once per order.
Eligible criteria for Exchange/Return :
*Products which are unused, unworn, unwashed, undamaged, with all its labels and tags completely intact, in its original packaging are eligible for exchange.
-Damage refers to make up stains, fake tan, perfume, deodorant, washing powder , self inflict while trying on the product and odours on the garment will lead to rejection of the return.
RETURN METHOD AND COST :
You need to self ship the order . Shipping charges are non - refundable.
*Once the items gets delivered back to us , the products will undergo a quality check and credit voucher with a validity of 2 months will be issued to the customer (no refund to original mode of payment ).
*If in any case , team finds out the product to be faulty, the request will be rejected and same item will be reshipped back to you on your expense .
The amount paid will be refunded only ( in form of a coupon code).
* Post receiving the coupon code , you can place your desired order .
*Please note that the goods are your responsibility until they are returned to our warehouse, any returned item that is not received by Madeforherlabel.in will be treated as not returned.
Please Note: MADE FOR HER LABEL reserves all the right not to process any exchange request in the following situations:
1. Return Exceeds the mentioned time limit.
2. Returning Non-MADE FOR HER Items.
3. Return items belong to the NON-EXCHANGEABLE/ RETURNABLE category.
4. Returning without an application.
5. Not being able to provide the proper proofs wherever required.
